Terms of Service

Last Updated: April 5, 2026

1. Acceptance of Terms

By accessing or using the website operated by Surreal Sounds Entertainment LLC (the “Company,” “we,” “us,” or “our”) and any related services, you agree to be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, you must not use this website or our services.

2. About Surreal Sounds Entertainment LLC

Surreal Sounds Entertainment LLC is a professional DJ and event services company based in Fort Recovery, Ohio, serving clients in Ohio, Indiana, and surrounding areas. You can contact us via email at [www.SurrealSoundsEntertainment@gmail.com">www.SurrealSoundsEntertainment@gmail.com] or by phone at [419-665-6060].

3. Scope of Services

We provide DJ, MC, lighting, and event entertainment services for weddings, private parties, bar and club events, and other celebrations, as well as related consulting and planning support. Specific services, pricing, and event details are governed by separate written agreements, proposals, or invoices between you and the Company. These Terms apply to your use of our website and general business interactions and do not replace any signed service contract.

4. Bookings and Service Agreements

1. A booking is considered confirmed only when:

   • You have signed our service agreement or contract, and

   • Any required retainer or deposit has been received and cleared.

2. Inquiries submitted through our website, email, social media, or phone (including date checks and quotes) do not create a binding agreement or guarantee availability.

3. The terms in your individual service agreement (including event date, location, hours, and specific services) will control if there is any conflict with these Terms.

5. Payments

1. Payment amounts, due dates, and accepted payment methods (for example: cash, check, card, ACH, PayPal, Venmo, or other processors) are specified in your service agreement or invoice.

2. Retainers or deposits are generally non‑refundable and applied toward your total balance unless your agreement clearly states otherwise.

3. If payment is not received by the dates listed in your agreement, we reserve the right to suspend or cancel services, remove your event from our schedule, or withhold access to planning tools and music request systems.

6. Cancellations, Rescheduling, and Changes

1. Cancellation and rescheduling rules, including deadlines and any fees, are detailed in your signed service contract or proposal.

2. You are responsible for notifying us in writing if event details change (such as date, time, venue, or expected guest count). Changes are subject to our availability and may require a revised agreement and additional fees.

3. We are not responsible for cancellations, delays, or performance issues caused by circumstances beyond our reasonable control, including but not limited to severe weather, power outages, venue restrictions, government orders, public health emergencies, transportation disruptions, or other force majeure events.

7. Client Responsibilities

To help ensure a successful event, you agree to:

• Provide accurate information about your event, including venue details, timeline, special announcements, and any restrictions.

• Confirm that the venue provides safe and adequate electrical power, space, load‑in access, and shelter for equipment and personnel.

• Coordinate with your venue and other vendors so we can set up and break down equipment within the agreed times.

• Obtain any necessary permits, licenses, or permissions required by the venue or local authorities, unless otherwise stated in writing.

If venue conditions are unsafe or non‑compliant (for example, exposed wiring, unstable staging, severe weather for outdoor setups without cover), we may pause or adjust services until conditions are resolved for safety reasons.

8. Intellectual Property

All content on this website—including but not limited to text, logos, graphics, photos, videos, audio samples, mixes, and layouts—is owned by Surreal Sounds Entertainment LLC or its respective rights holders and is protected by copyright, trademark, and other intellectual property laws.

You may view and print content for your personal, non‑commercial use related to planning your event. You may not copy, reproduce, modify, distribute, publish, or create derivative works from any content on this website without our prior written permission.

9. User Conduct

When using our website, inquiry forms, planning tools, or communicating with us, you agree that you will not:

• Submit false, misleading, or incomplete information.

• Use the website for any unlawful, abusive, harassing, or defamatory purpose.

• Attempt to gain unauthorized access to our systems, client areas, or data.

• Use automated scripts, bots, scrapers, or similar tools to collect data from the site.

• Upload or transmit any viruses, malicious code, or harmful content.

We may, in our discretion, restrict or terminate access to our website or planning tools for any conduct that we believe violates these Terms or applicable law.

10. Third‑Party Links and Tools

Our website may include links or integrations with third‑party websites, services, or tools (for example: music request systems, payment processors, calendar and video meeting tools, or social media platforms). These services are operated by separate companies and governed by their own terms and privacy policies.

We are not responsible for the content, policies, security, or practices of any third‑party websites or services and your use of them is at your own risk.

11. Audio, Video, and Photography

We may capture or receive photos, videos, and audio recordings from events for internal quality review, portfolio use, and marketing purposes, only as allowed by your service agreement and applicable law.

If your agreement permits, you grant us a non‑exclusive, royalty‑free license to use event photos, videos, and audio featuring our services (but not sensitive personal information) on our website, social media, and promotional materials, unless you notify us in writing that you do not consent before the event.

12. Limitation of Liability

To the fullest extent permitted by law:

1. Surreal Sounds Entertainment LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, even if advised of the possibility of such damages.

2. Our total liability for any claims related to an event or service will be limited to the total amount you paid to us under the applicable service agreement.

Different limitations or remedies may apply if explicitly stated in your service agreement or required by local law.

13. Disclaimer of Warranties

The website and its content are provided on an “as‑is” and “as‑available” basis. We make no representations or warranties, express or implied, regarding the operation of the website, the accuracy of content, or the availability of any particular date or service.

To the extent allowed by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

14. Privacy

Your use of our website and any information you submit to us is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Governing Law and Dispute Resolution

These Terms will be governed by and interpreted in accordance with the laws of the State of Ohio, without regard to its conflict of law rules.

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the website, or our services shall be brought in the state or federal courts located in or nearest to Mercer County, Ohio, and you consent to the exclusive jurisdiction and venue of those courts.

16. Changes to These Terms

We may update or modify these Terms from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. Changes are effective when posted. Your continued use of the website or our services after changes are posted means you accept the revised Terms.

17. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Surreal Sounds Entertainment LLC
Coldwater, OH [45828]
Email: [www.SurrealSoundsEntertainment@gmail.com]
Phone: [419-665-6060]
Website: [www.SurrealSoundsEntertainment.com]